Shipping policy

Shipping Policy

Processing Time Orders are processed and dispatched within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Domestic Shipping Estimated delivery time: 1-2 business days after dispatch, depending on your location and courier service.

International Shipping Estimated delivery time: 7-12 business days after dispatch, depending on the destination country, customs processing, and local courier service.

Shipping Costs Shipping fees are calculated at checkout based on your location and the size or weight of your order. Any applicable duties, taxes, or customs fees for international orders are the responsibility of the customer and are not included in the order total.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery in real time.

Delays While we work to meet the estimated delivery windows above, delays can occasionally occur due to customs processing, weather, carrier issues, or high order volume. We appreciate your patience and will do our best to keep you informed if a delay affects your order.

Incorrect Shipping Information Please double check your shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer. If you notice an error after placing your order, contact us as soon as possible so we can attempt to correct it before dispatch.

Lost or Missing Packages If your tracking shows delivered but you have not received your package, or if your package appears lost in transit, please contact our support team within 30 days of the estimated delivery date so we can investigate and assist.

Multiple Items Since our products may ship from different suppliers or warehouses, items in the same order may arrive in separate packages and at different times.

Contact Us If you have any questions about your shipment or this policy, please reach out to our customer support team and we will be happy to help.

Want me to tailor this with your store name, specific countries or regions you ship to, or a returns/refund section to go with it?